📄 Legal Document

btb999 Terms and Conditions

Please read these terms carefully before using the btb999 platform. By registering or logging in to this platform, you are considered to have fully accepted all of these terms.

Last Updated: January 2026

These terms and conditions ("Terms") apply to the btb999 platform and all its services. Please read this document in full. If you do not agree with any part of these Terms, please refrain from using our platform. btb999 reserves the right to modify these Terms at any time, and continued use of the platform after changes take effect will be considered acceptance of the new Terms.

Table of Contents

1. Definitions and Interpretation

1  Key Terms

The following terms used in these Terms carry the meanings described below:

  • "Platform" or "Site" — the btb999 website and all its associated services.
  • "User" or "Member" — any person who holds a registered account on btb999.
  • "Account" — the personal account created through registration on the platform.
  • "Wallet" — the virtual currency balance associated with an account.
  • "Bonus" — any promotional credit or reward granted by btb999.
  • "Wagering Requirement" — the obligation to place a specified amount in bets before bonus funds can be withdrawn.
  • "Services" — live casino, slots, sports betting, and other gaming services.

 In these Terms, singular terms also refer to the plural and vice versa, unless the context indicates otherwise.

2. Eligibility and Age Requirement

2  Registration Eligibility

The following conditions must be met to register and use the btb999 platform:

  • You must be at least 21 years of age or older.
  • You must be located in a jurisdiction where online gaming is legal.
  • You must have a valid and active mobile number and email address.
  • A person may operate only one account.
  • btb999 employees and their family members are not eligible to become members.

Age Requirement: This platform is for those aged 21 and above only. Minors are not permitted to create an account or use the platform under any circumstances.

3. Account Registration and Verification

3A  Registration Process

When registering on the platform, you must provide the following information accurately:

  • Your full name (as per national identity card)
  • Date of birth
  • Valid mobile number (Bangladeshi number)
  • Email address
  • A strong password

Providing false information during registration may result in immediate account closure and forfeiture of all balances.

3B  Account Security

You are fully responsible for the security of your account. Please keep the following in mind:

  • Do not share your username and password with anyone.
  • If you suspect unauthorized access to your account, notify our support immediately.
  • Playing on behalf of another person is not permitted.
  • You are responsible for all activities carried out from your account.

 If suspicious activity is detected, btb999 may request additional documents for verification.

4. Deposit and Withdrawal Policy

4  Payment Terms

btb999 supports the most popular payment methods in Bangladesh. The following conditions apply:

 Deposit Conditions

  • Minimum deposit amount ৳300
  • Supported methods: bKash, Nagad, Rocket, Upay, Bank Transfer
  • Deposits are generally credited instantly
  • Deposits from third-party accounts are not accepted
  • Keep the correct reference number for each transaction

 Withdrawal Conditions

  • Minimum withdrawal amount ৳800
  • Withdrawal processing time: 30 minutes to 3 hours
  • Withdrawals can only be made to the same payment method used for deposits
  • Withdrawals may be held if KYC verification has not been completed
  • Withdrawals must be made to an account registered in the same person's name

 btb999 reserves the right to suspend withdrawal requests and conduct an investigation if fraud is suspected.

5. Bonus and Promotion Terms

5  Welcome Bonus and Other Promotions

All bonuses and promotional offers from btb999 are provided under the following conditions:

 Welcome Bonus

  • New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000.
  • Example: Deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000.
  • Example: Deposit ৳42,000 and receive a maximum bonus of ৳20,000, giving a total balance of ৳62,000.
  • A 20x wagering requirement must be met before the bonus can be withdrawn.

 General Bonus Conditions

  • Each person may claim each promotion only once.
  • Multiple bonuses cannot be used simultaneously unless the terms state otherwise.
  • If the wagering requirement is not met within the specified time after claiming a bonus, the bonus will be cancelled.
  • btb999 reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • If misuse of promotional benefits is suspected, the account may be subject to investigation.
  • Different restrictions may apply for using bonuses on different games.

 VIP members enjoy weekly cashback benefits according to their Bronze, Silver, and Gold tier. Contact support for more details.

6. Gaming Rules

6  General Rules of Play

All gaming activities on btb999 are governed by the following rules:

  • Each game has its own rules, which can be found in the game interface.
  • The bet amount must be within the available balance.
  • If a game is interrupted due to a technical error, the related transaction may be cancelled.
  • The fair play policy is followed in all casino games, slots, and sports betting.
  • All transactions are secured using SSL encryption.
  • The game server record will be considered final for game results.
  • The relevant rules of the sport apply for betting on cricket, football, and other sports.

 btb999 reserves the right to void the result of a round if a technical error or abnormal outcome is detected in any game.

7. Responsible Gaming Policy

7  Responsible Gaming Commitment

btb999 is committed to ensuring the wellbeing and safe gaming of its members. We provide the following tools:

  • Deposit Limits: Members can set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Any member can temporarily close their account for a specified period.
  • Reality Check: A feature that reminds you of your playing time at set intervals.
  • Support Resources: Information on professional help for problem gambling.

To learn more about responsible gaming, visit our Responsible Gaming page.

8. Prohibited Activities

8  What Is Strictly Prohibited

The following activities are strictly prohibited on the btb999 platform, and any violation will result in immediate account closure:

  • Operating multiple accounts or using another person's account.
  • Unfairly abusing bonus benefits ("bonus hunting").
  • Any form of fraud or deceptive activity.
  • Playing using computer bots, scripts, or automation tools.
  • Using the platform for money laundering or illegal financial activities.
  • Harassing other members or staff.
  • Attempting to hack or intrude into the platform's software or systems.
  • Operating an account under a false or incorrect identity.
  • Depositing or withdrawing funds through a third party.

 If any of the above violations are detected, the account may be closed and the balance forfeited without prior notice.

9. Privacy & Data Protection

9  Data Collection & Use

btb999 places the highest importance on protecting your personal information. Key points of our data policy:

  • Information provided at registration is used solely for account management and service delivery.
  • Your information is not sold to third parties.
  • We may be required to share information with authorities where legally obligated.
  • All data is secured through SSL encryption technology.
  • You may contact support to request correction or deletion of your information.

To learn about our full privacy policy, visit the Privacy Policy page.

10. Limitation of Liability

10  Disclaimer of Responsibility

btb999 will bear no liability for the following:

  • Loss caused by internet disconnection or technical errors.
  • Loss resulting from your own mistakes or negligence.
  • Issues caused by the failure of third-party services.
  • Service disruptions due to unforeseen circumstances or force majeure.
  • Personal financial losses arising from gaming.

 btb999 operates as a safe and reliable platform and strives to resolve all issues promptly. For any difficulty, contact our 24/7 support.

11. Account Closure & Suspension

11A  Closure by btb999

btb999 may close or suspend an account under the following circumstances:

  • Any violation of these terms and conditions.
  • If fraudulent or deceptive activity is detected.
  • Failure to cooperate during an investigation.
  • If the member is identified as a minor.
  • In cases of prolonged inactivity (more than 12 months).

11B  Closure by Member

Any member may voluntarily close their account:

  • Submit a request through 24/7 live chat.
  • An opportunity to withdraw the available balance will be provided before the account is closed.
  • Self-exclusion requests are processed immediately.
  • If closed for responsible gaming reasons, a request to reopen will be reviewed.

12. Dispute Resolution & Contact

12  Complaint Process

If you have a dispute or complaint, please follow the steps below:

  1. First, contact our 24/7 live chat support and describe the issue in detail.
  2. The support team will provide an initial response within 48 hours.
  3. For complex issues, send a detailed complaint by email to: [email protected]
  4. Once the investigation is complete, the decision will be communicated in writing.
  5. The final decision of btb999 will be considered binding.

 For the best assistance, use our 24/7 live chat service or email us at [email protected].

General Miscellaneous Terms

 Overall Terms & Conditions

  • These terms and conditions are written in Bengali and the Bengali version is legally binding.
  • Even if any clause of these terms is found to be invalid or unenforceable, the remaining clauses will remain in effect.
  • btb999 may amend these terms at any time, and continued use after the amended terms are published will be considered acceptance of them.
  • Members will be notified by email or through the platform in the event of significant changes to the terms.
  • No third party shall derive any rights from these terms and conditions.

btb999 is a safe and reliable platform. We are committed to ensuring fair play and responsible gaming. For players aged 21 and above only.

Live Chat Support

Get instant assistance through 24/7 live chat in Bengali.

Email Contact

For complex matters, write to us in detail at [email protected].